On the front line of continuous improvement Carmen Gaete blends integrity and friendliness with attention to detail, qualities that inspire her co-workers at ASSA ABLOY Chile. Carmen is a four-year employee of ASSA ABLOY Chile Ltda. and recently received the “People Making a Difference Award” from ASSA ABLOY Americas. As a Production Operator, Carmen is the eyes and ears behind the successful production of the company’s locks and handles. Part of her job requires the kind of intense attention that could stifle workplace energy. However, Carmen has the type of amiable personality that make co-workers understand and appreciate the spirit behind the effort. Carmen is on the frontlines of continuous improvement, an important part of ASSA ABLOY’s production philosophy. Without Carmen, the smallest of tolerances would become major errors. Carmen’s attention to detail and work ethic create standards that confidently steward the company’s products. In the future, Carmen hopes to travel and grow with the company. She has earned respect and admiration from her peers at ASSA ABLOY Chile who also hope to see her achieve these goals.